 | We have collected a list of our most frequently
asked questions. If you have a question about something that is not below.
Please contact us.
¤ My sons birthday is two months away, how soon should I book my
moonwalk?
¤
Where can the inflatables be
set-up?
¤
How many can bounce in the
Moonwalk?
¤
How can I pay for my rental?
¤ What kind of deposit do you
require?
¤
What is your delivery
charge?
¤
What is your Cancellation Policy?
¤
Are you insured and
inspected?
My sons birthday is two
months away, how soon should I book my moonwalk?
As soon as possible,
our inflatables are booked first come first served so the sooner you book the
better your selection will be.
Where can the
inflatables be set-up?
The inflatables can be used outdoors or indoors.
There is nothing with the inflatable that will harm any indoor floor. Outdoors
will do need a relatively flat area.
How
many can bounce in the Moonwalk?
We limit how many can be in the
Moonwalk at once for safety reasons and do not recommend having small children
jumping with older children. We use the guidelines recommended by the
manufacturer, but this can vary due to the sizes of children.
Under 5 yrs -
5
Under 8 yrs- 5
9 - 13 yrs - 5
Older Teens - 4-5
Adults - 4-5
How can I pay for my rental?
We gladly
accept cash, local checks.
What kind of
deposit do you require?
We try to keep it very simple. 10% deposit is
required when appointment is made.
What
is your delivery charge?
We provide free delivery, set-up, and
breakdown. Your inflatable will be set up and ready prior to your scheduled
time. We will return after your party and take care of the entire
breakdown.
What is your Cancellation
Policy?
Cancellations are effective on the date written notice is
received by Fax or e-mail in our office. If a refund is applicable, the refund
will be processed by BPG within two weeks in the form of a check. You must
notify us 30 days prior to the scheduled event or you forfeit your deposit. In
the event of bad weather we will work with you to reschedule. Once we deliver
however, full payment is expected.
Are
you insured and inspected?
We are fully insured under the guideline
required for the state of North Carolina.
We are inspected by the NC
department of labor.
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